Tolling & How to Pay

There are 13 toll points (toll gantries) along EastLink.

When you drive under a toll point, we collect information about your vehicle:

• A sensor detects your vehicle and measures its size

• A tag reader checks your toll tag (if you have one and it’s installed correctly)

• Cameras take photos of your front and rear number plates

We match this information from different gantries to work out:

• your full trip

• your vehicle’s tolling class

Your toll is based on:

• the distance you travel on EastLink

• your vehicle’s tolling class

Your total toll is the sum of each section of road you use.

There is also a toll cap:

• once your trip reaches the cap, the toll will not increase further (if you keep travelling in the same direction)

We use your tag or number plate to charge the correct account.

If we cannot find an account:

• we check if you have a valid EastLink trip pass

• if not, we send a toll invoice by post, email or SMS to the vehicle owner

You can pay using one of these options:

• an EastLink account

• an account with another toll road provider

• an EastLink trip pass (one trip, one direction)

• a rental car toll arrangement (check with your rental company)

If you do not have any of these when you travel:

• you have 3 days to open an EastLink account or buy an EastLink trip pass

• your trip will then be charged to it

If your account is suspended, it cannot be used.

You should:

• buy an EastLink trip pass for each trip

• reactivate your account as soon as possible by making a payment

If you do not pay within 3 days:

• we will send a toll invoice

• the invoice includes extra fees

• you must pay by the due date shown

If you still do not pay:

• we will send an overdue notice (final reminder)

• you must pay this by the due date

• we may also send a courtesy reminder by email or text message

If the overdue notice is not paid:

• Victoria Police may issue a fine

• for an unpaid toll in the overdue notice

• the fine is $209

You must follow the instructions on the fine. Do not ignore it.