We recommend VicRoad's new and improved VicTraffic application for desktop, iPhone and Android devices for accessing real-time travel time and traffic information.
VicTraffic covers all the major roads in Melbourne, including EastLink.
Frequently asked questions
Before contacting us, please check our frequently asked questions (FAQs).
Open a Breeze account online.
Buy an EastLink trip pass or open a Melbourne pass online.
Make a payment or login to your Breeze account online.
Account Holders Email Enquiry
Toll Invoice/Overdue Notice Email Enquiry
Phone or visit
In an emergency, always phone 000 for police, fire or ambulance.
You can phone us on 13 LINK (13 54 65).
Please note: 13 LINK is staffed as follows:
- Mon-Fri 7am-8pm, Sat 8am-4pm
- Closed Sun and Public Holidays
You can visit us at the EastLink customer centre, 2 Hillcrest Avenue, Ringwood:
- Melway Map 49 E9
- Opening hours
- 8am-6pm Monday-Friday
- 9am-1pm Saturday
- closed Sundays and Public Holidays
Phone us from overseas
If you are overseas you can phone us on +61 3 9955 1400 (international call rates apply).
Facsimile ... 03 9955 1401
TTY ... 13 36 77
Speech to speech relay ... 1300 555 727
EastLink, PO Box 744, Ringwood Vic 3134
If you have a complaint about Breeze or EastLink, please call us on 1800 118 650.
There is detailed information about complaints and the Tolling Customer Ombudsman.
Douglas Spencer-Roy, Manager - Strategy & Marketing, ConnectEast Group
On average more than 210,000 vehicles use EastLink every day. Being a tollway, EastLink drivers are more likely than average to have a higher disposable income. They are also more likely to be aged 30 to 65 years, and slightly more likely to be male than female. You can advertise your brand, product or service to this valuable market using one of the eleven large outdoor advertising signs located on EastLink.
From time to time we may have career opportunities available. Find out more about any career opportunities at ConnectEast.