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Frequently asked questions

Before contacting us, please check our frequently asked questions (FAQs).

Online forms

Nominate toll invoice to another driver

Charge toll invoice to a tolling account

Order a tag holder

Order a tag return envelope

Email enquiries

Account Holders Email Enquiry

Toll Invoice/Overdue Notice Email Enquiry


Phone us on (03) 9955 1400:

  • Staffed during these hours
  • Monday-Friday 7am-8pm
  • Saturday 8am-4pm
  • Closed Sundays and Public Holidays

Customer centre

EastLink customer centre, 2 Hillcrest Avenue, Ringwood:

  • Opening hours
  • Monday-Friday 8am-6pm
  • Saturday 9am-1pm (closed for maintenance on Saturday 5 December 2015)
  • Closed Sundays and Public Holidays

Mailing address

EastLink, PO Box 744, Ringwood Vic 3134

Advertising enquiries

On average, approximately 230,000 vehicles use EastLink every day. Being a tollway, EastLink drivers are more likely than average to have a higher disposable income. They are also more likely to be aged 30 to 65 years, and slightly more likely to be male than female. You can advertise your brand, product or service to this valuable market using one of the eleven large outdoor advertising signs located on EastLink.

Submit Enquiry