Enquiries

Safe & Secure Online Services:    buy a pass    make a payment    open account    account login

We recommend VicRoad's new and improved VicTraffic application for desktop, iPhone and Android devices for accessing real-time travel time and traffic information.

VicTraffic covers all the major roads in Melbourne, including EastLink.

 

Frequently asked questions

Before contacting us, please check our frequently asked questions (FAQs).

Email enquiries

Account Holders Email Enquiry

Toll Invoice/Overdue Notice Email Enquiry


Phone

In an emergency, always phone 000 for police, fire or ambulance.

You can phone us on 13 LINK (13 54 65).

  • 13 LINK is staffed during these hours
  • Monday-Friday 7am-8pm
  • Saturday 8am-4pm
  • Closed Sundays and Public Holidays

If you are overseas you can phone us on
+61 3 9955 1400 (international call rates apply).

Visit our customer centre

You can visit us at the EastLink customer centre, 2 Hillcrest Avenue, Ringwood (Melway 49 E9).

  • Opening hours
  • Monday-Friday 8am-6pm
  • Saturday 9am-1pm
  • Closed Sundays and Public Holidays

Mailing address

EastLink, PO Box 744, Ringwood Vic 3134

Complaints

If you have a complaint about Breeze or EastLink, please call us on 1800 118 650.

There is detailed information about complaints and the Tolling Customer Ombudsman.

Marketing enquiries

Douglas Spencer-Roy, Manager - Strategy & Marketing, ConnectEast Group

On average more than 210,000 vehicles use EastLink every day. Being a tollway, EastLink drivers are more likely than average to have a higher disposable income. They are also more likely to be aged 30 to 65 years, and slightly more likely to be male than female. You can advertise your brand, product or service to this valuable market using one of the eleven large outdoor advertising signs located on EastLink.

Employment enquiries

From time to time we may have career opportunities available. Find out about any career opportunities at ConnectEast.

Enquiry:
Name:
Email:
Comments:
Submit Enquiry