Frequently asked questions

Before contacting us, please check our frequently asked questions (FAQs).

Online forms


Nominate toll invoice to another driver

  Order a tag holder
  Order a tag return envelope

Email enquiries

Account Holders Email Enquiry

Toll Invoice/Overdue Notice Email Enquiry


In an emergency, always phone 000 for police, fire or ambulance.

Phone us on 13 LINK (13 54 65):

  • 13 LINK is staffed during these hours
  • Monday-Friday 7am-8pm
  • Saturday 8am-4pm
  • Closed Sundays and Public Holidays

From overseas phone us on
+61 3 9955 1400 (international call rates apply).

Visit our customer centre

EastLink customer centre, 2 Hillcrest Avenue, Ringwood (Melway 49 E9):

  • Opening hours
  • Monday-Friday 8am-6pm
  • Saturday 9am-1pm
  • Closed Sundays and Public Holidays

Mailing address

EastLink, PO Box 744, Ringwood Vic 3134

Marketing enquiries

Douglas Spencer-Roy, Manager - Strategy & Marketing, ConnectEast Group

On average more than 210,000 vehicles use EastLink every day. Being a tollway, EastLink drivers are more likely than average to have a higher disposable income. They are also more likely to be aged 30 to 65 years, and slightly more likely to be male than female. You can advertise your brand, product or service to this valuable market using one of the eleven large outdoor advertising signs located on EastLink.

Submit Enquiry