Ensure your tag and holder are correctly installed as per the tag installation instructions.
Your tag should beep when travelling under every toll point on EastLink and CityLink.
Provided your vehicle has been added to your account at the time of travel or within 72 hours after the time of travel, the toll will be charged to your account even if the tag has not beeped.
If your vehicle has a metallised windscreen (e.g. on some European vehicles), your tag may have difficulty communicating with a toll point. Please read the vehicle handbook or contact your vehicle's manufacturer to find out where you should position your tag. If you still experience problems with a metallised windscreen and a Breeze tag, please contact us.
If your tag is correctly installed and does not have a metallised windscreen, we may need to replace your tag.