FAQ

Your Path:  FAQ


To see the answer to a frequently asked question, select the question in the list below. If you have a question that is not answered below, please phone us on 13 LINK (13 54 65).

 

EastLink opened on 29 June 2008, with a four week toll free period. EastLink tolls started at 12:01am on Sunday 27 July 2008.

EastLink tolls started at 12:01am on Sunday 27 July.


EastLink tolls are based on the toll zones on which you travel, as well as the class of your vehicle.


For cars, the lowest toll is 33 cents, with a toll cap of $4.96 (applicable until 30 June 2009).


For more details, select the Tolls option at the top of this page.

Yes, toll discounts are available for the first time on a tollway in Australia.


The toll discounts apply to cars using a tag or non-tag account and travelling as follows.


Cars travelling at weekends and public holidays are eligible for a 20% discount. The discount also applies to the toll cap.


Cars travelling on a single toll zone (weekdays only, excluding trips through an EastLink tunnel or on public holidays) are eligible for a 20% discount.

This website shows the tolls that will apply until 30 June 2009.


EastLink tolls will change annually in line with inflation. Tolls will change on 1 July each year.


Yes, motorcycles are tolled.


Motorcycle tolls are half of the car toll. For more details, select the Tolls option at the top of this page.


Motorcycles won't use tags. Instead, motorcyclists need a Breeze non-tag account or an EastLink trip pass.


If you have a car and a motorcycle, you can have a Breeze tag account, with one tag for your car, and link the number plate details of your motorcycle to the same tag account.


Motorcycles are not charged the video image processing fee that is usually charged in addition to the toll for each non-tag trip on EastLink.


For more details, select the How to Pay option at the top of this page.

You need a tag, non-tag account or EastLink trip pass.


Breeze tag accounts, non-tag accounts and business accounts are available now. Visit Breeze.com.au or phone 13 LINK (13 54 65) for more information and to get set up.


EastLink trip passes are also available. Visit Breeze.com.au or phone 13 LINK (13 54 65) for more information and to buy an EastLink trip pass.


If you already have a tag, it will work on EastLink and tolls will be charged to your account. Do not fit two tags to your vehicle.


If you choose to use a tag, ensure it is correctly fitted to your vehicle's windscreen by following the instructions that were provided with the tag.


For more details, select the How to Pay option at the top of this page. 

Yes. All Breeze accounts and EastLink trip passes are now available.


This includes Breeze tag accounts, Breeze non-tag accounts, Breeze business accounts and EastLink trip passes.


Find out more.


Yes. With a Breeze tag you are able to use other tollways including CityLink. We'll charge the normal toll for using a Breeze tag on other tollways, with no additional charge.

If you've already got a tag, it will work on EastLink and tolls will be charged to your account. Do not fit two tags to your vehicle.


If you choose to use a tag, ensure it is correctly fitted to your vehicle's windscreen by following the instructions that were provided with the tag.


You'll be charged the normal EastLink toll for using your tag on EastLink.


Some toll road operators may charge an additional fee for use of your tag on other toll roads. For more information, check with the toll road operator who issued your tag to you.


(There will not be additional fees for use of our Breeze tags on other toll roads.)


No, there are other payment options in addition to tags.


Although tags will be the best way to travel on EastLink for many motorists, there are two more options in addition to tags.


You can have a non-tag account. With this option you won't need a tag, but you'll be charged the video image processing fee (23 cents*) in addition to the toll for each trip on EastLink.


You can buy an EastLink trip pass. This option is suitable for casual users who make only a few trips on EastLink each year. Each trip pass is valid for a single trip on EastLink, in one direction.


For more details about payment options, select the How to Pay option at the top of this page. 


* This amount applies until 30 June 2009.
If you drive on EastLink, and you don't have a tag, non-tag account or trip pass, there is no need to panic.

You'll be able to buy a trip pass up to 3 days after your trip.


If you forget to buy a trip pass, we'll send a toll invoice to the registered owner of the vehicle. The toll invoice will be for the amount of the toll plus an administration fee.


The toll invoice is like a safety net, to give you a last chance to pay a toll before an infringement notice is issued by Victoria Police.

There are two 1.6km long three-lane tunnels under the Mullum Mullum Valley in Donvale. The tunnels, named Melba and Mullum Mullum, have avoided the need to build the motorway through the valley and are helping to preserve the unique flora and fauna in the local area.


Tunnel construction and maintenance are significantly more expensive than building and maintaining open roads and the higher tolls for this part of EastLink reflect this.


There are a number of safety measures integrated into the design and construction of the tunnels in accordance with the standards required by emergency service authorities.


At $2.28*, the car toll for each EastLink tunnel is cheaper per kilometre than any other private tunnel in Australia.


* This price applies until 30 June 2009.

The tunnels have been designed and constructed with driver safety as the highest priority.


The safety systems meet the standards required by emergency services authorities.


A full emergency exercise was carried out before EastLink opened. The exercise involved all the relevant emergency services to test the tunnel safety features and operating plans.


ConnectEast signed a contract with the State of Victoria in 2004 that will see it operate EastLink as a tollway until 2043.

ConnectEast was awarded the contract to design, build, own and operate EastLink by the Victorian Government in October 2004.


The project is facilitated on behalf of the Victorian Government by the Southern and Eastern Integrated Transport Authority (SEITA), a statutory authority established on 1 July 2003.


ConnectEast is the owner and operator of EastLink. ConnectEast is publicly listed on the Australian Securities Exchange.


ConnectEast is based in the EastLink area, with our new headquarters now operational at Ringwood.


To visit the ConnectEast corporate website, select the ConnectEast button at the bottom left of this page.