Login Problems

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Network incompatibilities

When Breeze account holders login, our website checks for network incompatibilities that may exist between your  computer and its Internet connection, and our website and its Internet connection. This is to ensure the security of our customers' account data.

If an incompatibility is detected our website does not allow the login to proceed. If this happens, we recommend that you login to your account from another computer and using another Internet connection.

For example, if you are unable to login using your computer at work, we recommend that you try again using your home computer.

If you don't have access to another computer or Internet connection, or you are still unable to login successfully, please phone us on 13 LINK (13 54 65), and we will provide assistance with your account.