Vehicle Classes & Tags

The vehicle tolling classes are defined as follows:

• Cars are motor vehicles other than those that comply with the motorcycle, light commercial vehicle, heavy commercial vehicle or taxi classifications (below). Cars include those Cars towing trailers and caravans. 

• Light Commercial Vehicles (LCV) have two axles, cab-chassis construction, and a gross vehicle mass greater than 1.5 tonnes but not exceeding 4.5 tonnes.

• Heavy Commercial Vehicles (HCV) include all of the following vehicles:

  • Vehicles with three or more axles, cab-chassis construction, and a gross vehicle mass greater than 1.5 tonnes;

  • Articulated Vehicles with cab-chassis construction, and a gross vehicle mass greater than 1.5 tonnes;

  • Buses with more than 12 seating positions (including the driver);

  • Vehicles with two axles, cab-chassis construction, and a gross vehicle mass greater than 4.5 tonnes; and

  • All other vehicles with a gross vehicle mass greater than 30 tonnes.

• Motorcycles (no tag required) are two wheeled motor vehicles (including those with side cars).

• Taxis are motor vehicles licensed for operation as a taxi-cab under the Transport Act 1983 (Vic).

Vehicle tolling classes are set by law in Victoria.

• EastLink, CityLink and West Gate Tunnel use the same vehicle classes

• your vehicle is classified by how it is built, not how you use it

• classes are checked using manufacturer information

If you travel interstate:

• tolls may use a different classification system

Your tag must be the same class as your vehicle’s tolling class.

If the wrong type of tag is used:

• you may be charged incorrectly

• or you may receive a toll invoice

• We do not issue tags for motorcycles

• Motorcycles do not pay an image processing fee

You must install your tag correctly in your vehicle by following these installation instructions.

Newer style tag (issued by EastLink from mid September 2019):

Tag Installation Instructions - newer style tag

Older style tag:

Tag Installation Instructions - older style tag

Your tag should beep when you pass under a toll point.

• 1 beep = tag working (no action needed)

• 3 beeps = low balance (top up soon)

• 4 beeps = account suspended (buy a trip pass and fix your account)

• No sound = tag may not be working or not installed correctly

Your tag should beep each time you travel.

If it does not beep, check these things:

1. Check installation

• make sure the tag is installed correctly

2. Check your windscreen

Some vehicles (often European cars) have special glass that can block the signal.

• check your vehicle manual

• place the tag in the correct position

3. Contact us if needed

Contact EastLink if:

• your EastLink tag is installed correctly but still not working

• your vehicle does not have a suitable tag position

We may need to replace your tag.

Important

Even if your tag does not beep:

• your trip will still be charged to your account

• but an extra image processing fee will apply

To avoid this:

• make sure your tag is working

• make sure your vehicle is added to your account