Priority Alert:
Update for EastLink customers on Transurban’s CityLink and West Gate Tunnel charges More...
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EastLink Safety

Your safety is our priority. Please drive carefully and follow all road signs.

We use:

  • cameras

  • traffic sensors

  • tunnel safety systems

Our control room watches traffic at all times.

If there is a problem:

  • we manage traffic

  • we send help to you

Please:

  • follow speed limits

  • follow all road signs and lane markings

  • watch digital signs for important messages

  • listen to radio or speaker announcements in tunnels

  • follow instructions from emergency staff

Be polite and careful when driving.

Call 000

If your vehicle breaks down (not in a tunnel):

  • move to the emergency lane

  • turn on hazard lights

  • stay in your vehicle if it is safe

  • call (03) 9955 1550

If possible:

  • stop on an off‑ramp (this is safer than stopping next to fast traffic)

Never cross the freeway on foot.

If your vehicle stops in a tunnel:

  • our system will detect your location

  • we will lower speed limits

  • we will warn other drivers

  • we will send help

Stay in your vehicle unless it is unsafe (for example, fire).

Help will arrive.

To report a hazard (for example, debris or danger on the road):

  • call (03) 9955 1550

Important:

  • this number is for safety issues only

  • do not use it for account or payment enquiries

EastLink supports Amber Community and their Shine A Light on Road Safety campaign.

We also use our digital message signs to share safe driving messages.

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