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Terms & Conditions

Copyright and registered trademarks

Copyright © 2008 - 2024 ConnectEast Pty Ltd. All rights reserved.

® EASTLINK and CONNECTEAST are registered trademarks of ConnectEast Pty Ltd.

® TIME BETTER SPENT is a registered trademark of ConnectEast Pty Ltd.

® The EastLink logo as well as the pebble outline are registered trademarks of ConnectEast Pty Ltd.

Customer terms and conditions

Customer service agreements contain the terms and conditions that apply to EastLink accounts and EastLink trip passes. Download the customer service agreements here.

Website terms and conditions

This website ( is operated by and on behalf of the ConnectEast Group ("ConnectEast").

ConnectEast comprises ConnectEast Investment Trust (ARSN 110 713 481) and ConnectEast Holding Trust (ARSN 110 713 614).  ConnectEast Management Limited (ACN 071 292 647) (“CEML”) is the responsible entity of each of these trusts.

As a user of this website, you are bound by these terms of use.  You should review them in relation to all parts of this website.  In using certain services or parts of this website you may also be bound by specific additional terms provided on this website.  You should review those specific terms when using the applicable services or parts of this website.  Any specific terms take priority over these terms of use to the extent of any inconsistency.

ConnectEast may at any time amend these or any specific additional terms of use by publishing the amended terms of use on this website.  You accept that by doing this, ConnectEast has provided you with sufficient notice of the amendment.  It is your responsibility to review the current terms of use each time you use this website.  By continuing to access or use any material on this website after any amendment, you confirm your agreement to these terms of use or specific additional terms of use, as amended.

A right of ConnectEast under these terms may only be waived in writing signed by ConnectEast.

If you have any questions about the terms of use of this website, please contact us.

Material on this website

ConnectEast provides this website as part of its service to you.  The material on this website, including information, data, text, photographs, HTML Code, software, graphic, logos, photographs, PDF files, audio/video content, artwork and other materials (“Material”) is provided in good faith and is derived from sources believed to be accurate.  ConnectEast may remove or amend the Material or insert new Material on the website from time to time.  However, no warranty is given that any of the Material is complete, accurate, reliable or up-to-date. 

The information, ideas and opinions expressed on this website should not be regarded as professional advice or ConnectEast’s official opinion.  The Material is general in nature, and does not take into account the objectives, financial situation or needs of any person.  In particular, the Material is not an offer or invitation for subscription or purchase of securities, nor is it advice or a recommendation with respect to securities.  Before making any decision about an investment in ConnectEast, you should consider whether such an investment is appropriate to your particular objectives, financial situation and needs and consult an investment adviser if necessary.

Your use of this website and the Material is your responsibility and at your own risk. You should not act (or refrain from acting) on the basis of any of the Material.

Links to or from other websites

This website may contain links to other websites ("Linked Websites").  Those links do not imply that ConnectEast endorses or recommends the owners or operators of Linked Websites or any information, products or services referred to on Linked Websites.  Your use of a Linked Website is your responsibility and at your own risk.  Unless stated on this website, ConnectEast has no relationship with the owners or operators of Linked Websites and no control over or rights in Linked Websites.  ConnectEast makes no warranty or representation regarding any of the material contained on or linked from a Linked Website or the information, products or services referred to on Linked Websites.

You may not create or maintain any link to this website from another website or frame this website on the linked website without our written consent.  

Availability of website

ConnectEast does not give any warranties or make any representations that this website will be available at all times.  You acknowledge that this website may be unavailable due to updates or other causes beyond the reasonable control of ConnectEast, including, but not limited to virus infection, unauthorised access, power failure or any other force majeure.

Limitation of liability and complying with laws

To the maximum extent permitted by law, ConnectEast excludes all liability to you or anyone else for any loss or damage of any kind (however caused, including through negligence) arising from or relating in any way to the Material, access or inability to access this website, any use of this website, any material on a Linked Website, access or inability to access a Linked Website or any use of a Linked Website ("Services").  Where any law implies a warranty that may not lawfully be excluded arising from or relating in any way to the Services then, to the maximum extent permitted by law, the liability of ConnectEast is limited, at the option of ConnectEast, to re-supply of the Services or payment of the cost of having the Services re-supplied, where it is fair and reasonable to do so.

ConnectEast is not liable to you or anyone else if interference with or damage to your computer systems occurs in connection with use of this website or a Linked Website.  You must take your own precautions to ensure that your use of any Material on this website or on any Linked Website is free of viruses or anything else (such as worms or Trojan horses) that may interfere with or damage the operations of your computer systems.

Software downloads

Any software that is available to download through links from this website is a third party product unless otherwise indicated.  Your use of that software may be subject to a licence agreement between you and the software owner.  To the maximum extent permitted by law, ConnectEast accepts no liability in respect of such third party software and ConnectEast provides no warranty and gives no endorsement in respect of such products or any party connected with them.  If you have any comments regarding this software, please contact us.

Trade marks and copyright

"ConnectEast", "EastLink", "Breeze", "Time better spent.", the pebble outline and all associated trade marks used on this website are trade marks of ConnectEast whether registered or not.  Other product and company names referred to on this website may be trade marks owned by third parties.  You may not use any logos, icons or trade marks from this website without ConnectEast’s prior written consent.

Copyright in the Material and the design of this website is owned or licensed by ConnectEast.  All rights are reserved.  You are provided with access to this website only for your personal and non-commercial use.  If you download any information or Material from any part of this website, you must keep all copyright and other proprietary notices attached to the downloaded Material.

Other than with written permission from ConnectEast or for the purposes of and subject to the conditions prescribed under the Copyright Act 1968 (Commonwealth of Australia) and similar statutes that apply in your location, you may not, in any form or by any means:

  • modify, adapt, reproduce, store, frame, distribute, transmit, print, display, perform, publish or create derivative works from any part of this website;

  • commercialise any information, products or services obtained from any part of this website; or

  • download any information or Material from any part of this website, if you are aware, or reasonably ought to be aware, that the information or Material should not, or was not intended, to be downloaded or distributed.


This website may collect personal information about you when you use and access our web sites.

When you visit our web sites, our systems may record certain information about your use of our web sites, such as which pages you visit, the time and date of your visit and the internet protocol (IP) address assigned to your computer.  We do not use this information to identify you personally.  Rather, we simply use this information to analyse and improve the performance of our web sites.

In addition, we may use “cookies” on our websites.  Cookies are small text files that help a web site to track your web site usage and to remember your preferences.  Using cookies is standard practice for most large websites.  In some cases, the cookies we use may collect some personal information about you.  We will treat this information in the same way as other personal information we collect about you in accordance with our Privacy Policy.

If you prefer, you may be able to disable cookies through your internet browser.  However, if you do so, you may not be able to access certain areas of our web sites or enjoy the improved web site experience that cookies offer.

Governing law

All terms of use of this website are governed by the laws of the state of Victoria, Australia .  

It is your responsibility to ensure that you comply with all laws relating to your access to this website and your use of the Material, including laws of the country in which you reside or from which you access this website.

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