Hardship Assistance Application | EastLink

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Update for EastLink customers on Transurban’s CityLink and West Gate Tunnel charges More...

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Hardship Assistance Application

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Priority Alert

Update for EastLink customers on Transurban’s CityLink and West Gate Tunnel charges

ConnectEast is aware that some trips on Transurban’s CityLink and West Gate Tunnel have been charged incorrectly by Transurban. Transurban is currently identifying affected EastLink accounts and will apply toll credits where required.

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How to check whether a text message or email about unpaid EastLink tolls is a scam

Received a text message or email about unpaid EastLink tolls? It's quick and easy to check whether it's a scam. Here's how to do it...

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EastLink sponsors 2026 Shine a Light on Road Safety campaign

April 29th, 2026